Appointment reminders
Evening-before and hours-before nudges on WhatsApp/SMS with confirm and cancel actions — the no-show killer, on every booking.
Service · Retention
The patients you already have are your cheapest growth.
Every clinic sits on a goldmine it never mines: patients due for a review visit, a vaccination, an annual checkup, a dental cleaning. Reminders keep booked patients showing up; recall campaigns bring past patients back — both fully automatic.
2×
Reminder touchpoints per appointment
100%
Of due recalls contacted — none forgotten
24×7
Replies handled by the messaging AI
Cost+10%
Transparent message delivery billing
The problem
Recall is revenue that evaporates quietly.
The pediatrician knows exactly when each child's next vaccination is due. The dentist knows every patient overdue for a cleaning. The physician knows who should repeat their HbA1c this quarter. Knowing isn't the problem — contacting five hundred people at the right moment is.
So recall happens for whoever the front desk remembers, appointment reminders happen when there's time to call, and the rest quietly lapses. The patient doesn't come back, not because they chose another clinic — because nobody reminded them. Six months later they search "dentist near me" and your competitor's listing answers.
Automated, this becomes the highest-ROI system in the clinic: the patients already trust you, the message costs a rupee, and the visit was medically due anyway.
What LoQal.ai does
Reminders in, recalls out — automatically
Recall campaigns
Vaccination schedules, review visits, annual checkups, dental recall — each patient contacted when they're due, with a booking link in hand.
Two-way, AI-answered
Patients reply with questions ('does the child need to fast?') and the messaging AI answers instantly — replies never pile up on the clinic phone.
Medication & care nudges
Course-completion and follow-up medication reminders for chronic-care patients — adherence support in your clinic's name.
Consent-clean messaging
Opt-ins tracked, frequency capped, unsubscribes honored — patient trust is the asset; the system protects it.
Recovered-visit reporting
See exactly how many due patients were contacted, booked and showed — recall becomes a number, not a hope.
How it works
Live in one business day.
1
Define your recall calendars
Vaccination schedules, review intervals and checkup cycles per specialty — set once in onboarding.
2
Switch on the flows
Appointment reminders attach to every booking; recall campaigns start contacting due patients with booking links.
3
Watch return visits climb
Monthly reports show contacts, bookings and completed visits per campaign — retention you can read.
Pricing
Reminders included in every plan · campaigns from cost + 10%
Appointment reminders ship with every Practice Growth Suite plan. Recall campaigns use WhatsApp templates and SMS billed transparently at actual cost + 10%; high-volume clinics can add the WhatsApp Business API platform at ₹50,000/month.
Plan a recall campaignQuestions, answered
Frequently asked questions
Yes, with consent — patients agree to care communications at registration, every message carries an opt-out, and frequency is capped. We keep the consent trail; clinically-due reminders are exactly what patients say they want from their clinic.
Pediatrics: vaccination schedules. Dental: 6-month cleanings. Chronic care: quarterly test reminders. Diagnostics: annual package renewals. Gynecology: scheduled scans. We configure the calendars per specialty during onboarding.
Message delivery is billed at actual WhatsApp/SMS cost plus 10% processing — typically about a rupee per contact. Against the value of a recovered visit, recall is routinely the best ROI in the entire suite.
Yes — every recall message carries a live booking link into your 24×7 slot engine, so 'you're due' and 'you're booked' are one tap apart.
Reactivate the patients you already earned.
Bring your patient list; we'll show you how many due-for-visit patients it contains and what a recall campaign would recover.