Unified inbox
WhatsApp, Google Business Messages and website inquiries in one dashboard — every conversation, one place, full history.
Service · Communication
Never miss a patient message again.
Patients message clinics the way they message friends — WhatsApp first, at all hours, expecting fast answers. LoQal.ai unifies every channel into one inbox and answers routine questions instantly.
1
Inbox for every channel
Instant
Answers to routine questions
24×7
Coverage — nights, Sundays, holidays
0
Apps for your staff to learn
The problem
Unanswered messages are silent walk-outs.
"What are your consultation charges?" "Are you open on Sunday?" "Do you do full-body checkups?" — the same twenty questions arrive every day on WhatsApp, Google chat and your website form. Each one is a patient one reply away from visiting.
But the messages scatter — WhatsApp on the clinic phone, Google messages nobody checks, website forms landing in an unwatched inbox. Answers come hours late or never, and the patient has long since messaged another clinic that replied in a minute.
Routing everything into one place and answering the routine 80% instantly changes the economics: your staff handle only the conversations that genuinely need a human, and no inquiry ever slips through.
What LoQal.ai does
One inbox. Instant answers.
AI answers for routine questions
Fees, timings, directions, services, insurance — answered instantly and accurately from your clinic's approved fact sheet.
Human handoff when it matters
Medical questions and complex requests route to your staff with context — AI handles the routine, people handle the personal.
Messages that convert to bookings
When a patient asks about availability, they're guided straight into the booking flow — inquiry to confirmed slot in one conversation.
Clinic-approved answers only
The AI answers from a fact sheet your clinic approves — it never improvises on medical matters.
Response-time reporting
See inquiry volume, answer speed and conversion in your weekly or monthly report.
How it works
Live in one business day.
1
We connect your channels
WhatsApp, Google messaging and your website forms wired into one inbox during onboarding.
2
We load your clinic's answers
Fees, timings, services, directions, policies — an approved fact sheet the AI answers from.
3
Every message gets answered
Routine questions instantly, complex ones handed to staff with full context. Nothing slips.
Pricing
Included in every plan — from ₹151 / day
Ships inside every Practice Growth Suite plan: Starter ₹55,000 · Pro ₹65,000 · Growth ₹95,000 per year, with 12-month or 6-month payment plans. One subscription, everything on autopilot.
Compare plansQuestions, answered
Frequently asked questions
No. The AI answers operational questions — fees, timings, services, directions — from your approved fact sheet. Anything medical or personal is handed to your staff immediately.
Basic WhatsApp automation works with the add-on chatbot (₹10,000). High-volume clinics can add the full WhatsApp Business API platform (₹50,000/month) for template campaigns and multi-agent inboxes.
The AI keeps answering 24×7, and booking-intent conversations still convert into confirmed appointments. Your staff see a tidy summary in the morning.
Absolutely — the dashboard is shared. Staff can jump into any conversation anytime; the AI simply stops responding on that thread.
Answer every patient in seconds, not hours.
See the unified inbox live — we'll message a demo clinic and watch the AI answer in real time.